iPad pro 12.9 images distorted connected to Vankyo V630 Projector

Question

iPad pro 12.9 images distorted connected to Vankyo V630 Projector

I have an iPad Pro 12.9 purchased in 2019. I just purchased a Vankyo projector V630 to display my drawn Procreate images on a larger canvas so I can trace them to a larger conventional medium, however, when I connect the iPad to the projector via USB-C to HDMI cable, the images are squished/distorted from top to bottom. For testing purposes, I also connected my 2016 MacBook Pro to the projector via HDMI, and the same images appear fine with no distortion. Really need to use my iPad Pro with this projector because it is much easier to use image wise than the MacBook Pro. This is obviously not a manual setup issue with the projector since the images appear fine with the MacBook Pro. Please help. Thanks.

iPad Pro, iPadOS 14

Posted on Jul 1, 2021 3:21 PM

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Answer 1

TammyW_03

Community Specialist

Jul 2, 2021 2:35 PM in response to lilgeneral007

Hello lilgeneral007,

We're glad you thought to ask Apple Support Communities about the issue you're having with your images when connecting a projector to your iPad. Great idea testing with a different device. That helps to narrow it down. Take a look at the "Get help" section to see if those steps help to resolve this: About Apple Digital AV Adapters for iPhone, iPad, and iPod touch

If the behavior continues, let us know more:

Does this happen with all apps you view images in?
Have you checked the user manual for the projector for possible settings adjustments?

The more details you can provide the better.

Take care.

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Answer 2

Jul 7, 2021 5:53 PM in response to lilgeneral007

I purchased Apple's USB-C to Digital AV adapter to see if this specific Apple adapter was more compatible to fix the problem. It wasn't. Had the exact same issue. iPad screen does not want to mirror correctly the same screen ratio to the projector like the MacBook Pro does.

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Answer 3

Jul 2, 2021 8:16 PM in response to TammyW_03

Yes, the projector's squished distortion is consistent in other apps on the iPad.

The user manual is very sparse and lacks detailed troubleshooting. I did contact Vankyo as well with this issue, and I'm waiting to hear back from them. (The aspect ratio settings on the projector do not solve this issue)

The cord I bought to display iPad images on the projector is an "Insignia" USB-C to HDMI Cable that works with MacBook & iPad Pro.

The fine print on the back of the cord box states that the USB-C port must support "DP Alt Mode" for the adapter to work properly. I do not know what that means, but I assume if the iPad didn't support this mode then it wouldn't display through the projector at all.

When the image appears correctly using the MacBook Pro, the cord is an HDMI to an HDMI.

Thanks

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iPad pro 12.9 images distorted connected to Vankyo V630 Projector

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