Hi so I bought a phone second hand, and they never told us that it was disabled, I tried to contact them but they will not respond back, I tried to restore the phone but I need the Apple ID and password and can’t get it to access the phone

Is there any way to remove the iCloud lock to use the phone I paid 600 for?

iPhone 11 Pro Max

Posted on Jul 1, 2021 5:21 PM

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Posted on Jul 1, 2021 6:16 PM

Sorry, there is no known way to bypass activation lock without the assistance of the previous owner. If you bought the phone through a 3rd party (e.g., ebay) see if you can get a refund through them.

How to remove Activation Lock - Apple Support

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Hi so I bought a phone second hand, and they never told us that it was disabled, I tried to contact them but they will not respond back, I tried to restore the phone but I need the Apple ID and password and can’t get it to access the phone

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