I am having an extremely difficult time printing or scanning to my HP Multifunction Printer/scanner. The same network (home office) is used for both my MacBook Pro 13'' (2021)M1 and my HP Printer(2021).....Either ''offline'' or it searches for the printer? I have downloaded the drivers from the HP.Com website. Somehow my Windows10 PC...works very well? Please Help
MacBook Pro 13″, macOS 11.4
Thanks, Kevin.
The only software on the HP support site is HP Smart for setup and support, and there is a reference to AirPrint.
https://support.hp.com/us-en/document/ish_1994828-1994872-16
Since it is an AirPrint model, it should work without having to install any drivers. However, we cannot rule out that the printer firmware needs an update, but I assume that you have checked this.
No change when you tried the procedure mentioned in my first post?
This model has Ethernet as well. Any change if you (temporarily) connect the printer via Ethernet to a LAN port of the router? AirPrint should work then, too.
Also, for a test, any change when printing from an iPhone/iPad?
Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support
The HP Color LaserJet Pro MFP M283fdw can handle/emulate a number of print languages.
https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=4aa7-7832enuc
If absolutely necessary (for tests without AirPrint), it should be possible to use generic PostScript or PCL drivers, or even drivers for similar HP printers.
https://support.apple.com/kb/DL1888?viewlocale=en_US&locale=en_US
Printer and scanner drivers for Mac - Apple Support
Reset the Mac printing system to solve a problem - Apple Support
Thanks, Kevin.
The only software on the HP support site is HP Smart for setup and support, and there is a reference to AirPrint.
https://support.hp.com/us-en/document/ish_1994828-1994872-16
Since it is an AirPrint model, it should work without having to install any drivers. However, we cannot rule out that the printer firmware needs an update, but I assume that you have checked this.
No change when you tried the procedure mentioned in my first post?
This model has Ethernet as well. Any change if you (temporarily) connect the printer via Ethernet to a LAN port of the router? AirPrint should work then, too.
Also, for a test, any change when printing from an iPhone/iPad?
Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support
The HP Color LaserJet Pro MFP M283fdw can handle/emulate a number of print languages.
https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=4aa7-7832enuc
If absolutely necessary (for tests without AirPrint), it should be possible to use generic PostScript or PCL drivers, or even drivers for similar HP printers.
https://support.apple.com/kb/DL1888?viewlocale=en_US&locale=en_US
Printer and scanner drivers for Mac - Apple Support
Reset the Mac printing system to solve a problem - Apple Support
Hi,
Please check the exact printer model. Any suffix?
The above models are mentioned in About AirPrint - Apple Support as printers supporting the driverless AirPrint technology. An AirPrint-enabled printer does not require drivers from the printer manufacturer to be installed. The printer and the computer must be connected to the same network (subnet).
How is your printer connected (wirelessly, or wired to one of the LAN ports of a Wi-Fi router)?
If necessary, you may want to try the following procedure: Power off the router, the printer, the computer, and all other computers and devices. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the computer. Finally. power on all other computers and devices. Any change?
Hi Kevin,
Thank you. I noticed that you had posted while I was editing my message. OK, so then it is an AirPrint model (and no drivers should be needed). I assume that AirPrint and BonJour/mDNS have been enabled on the printer, and that the router will allow these. Also, please check whether there could a problem related to dual-band operation (2.4 and 5 GHz).
Thanks Jan, once again. It seems that HP has no updated drivers for the latest OS System on these HP models…the printer works fantastic, then again, one can’t “find” the printer, or it is in “idle mode”…. hopefully HO will shed some light on it?
In the Network preferences for whatever medium you are using (wireless of Ethernet) be sure you have also enabled IPv6, and set to "Link-local only". This allows devices like Printers on your network to be discovered easily using Bonjour/Discovery.
Hi Jan,
I dont have an ethernet connection ''close by''....usb is also out of the question. I did send just one AirPrint doc from my iPhone 8...and it works fine. I have worked through all the driver links you have sent (much appreciated)....it all seems OK now. Hopefully it remains in tact comes tomorrow morning when work week begins...Thx soooo very much for the extremely helpful advice
Thank you, Kevin.
In order to avoid any misunderstanding: Glad to hear above means exactly that. I am truly glad you found a solution. It has nothing to do with irony or sour grapes. Grant is extremely knowledgeable, and I have learnt so much from Grant's answers here over the years.
Kind regards to you and Grant.
Jan
Hi, Just thought I'd let you know...it is Monday morning here?....and I have a printing problem?.....internet is working fine on both my MacBook and all other items including the HP Laser MFP 283fdw......
Hi Jan,
Both printer and MacBook is wirelessly connected. I run a relatively fast home network 50Mbs. The printer is the fdw suffix.
HI grant, I appreciate your help. I followed your advice and my system seems ok now. Hopefully it remains in tact when the business of Monday Mornings arrives....Thx again sooo much.
You're welcome! Glad to hear that the advice provided by Grant Bennet-Alder helped you solve the problem. Good luck tomorrow morning!
Hi Jan, I think it is a whole series of ''issues''....your advice played an integral part of the resolving the problem ...as well as Grant's advice, Thanks to BOTH of you. Have a Super Great Day!
MacBook Pro 1 - HP Laserjet Pro MFP283 few drivers
