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Mac book Pro turns off & on. Mouse frozen

how do I unfreeze mouse

Posted on Jul 2, 2021 12:01 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2021 11:34 PM

  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


That's all I have for now. Beyond the above recommendations, You can have your MacBook Pro examined at the Apple Store or an Authorized Service Center or contact ➔ Apple Support


Axel F.

1 reply
Question marked as Top-ranking reply

Jul 2, 2021 11:34 PM in response to hopcon1976

  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


That's all I have for now. Beyond the above recommendations, You can have your MacBook Pro examined at the Apple Store or an Authorized Service Center or contact ➔ Apple Support


Axel F.

Mac book Pro turns off & on. Mouse frozen

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