Assess ability problems- want close caption on, settings says it’s on but not working on Showtime, on Netflix shows have voice over and I don’t want voice over, turned off but still have voice over help!

Apple TV- want close caption have it on but won’t do close caption on Showtime movie 21 Bridges,

on Netflix new Bosch season shows it has voice over on (descriptions of action) and it’s off on settings What Can I do to fix accessibility issues?

Posted on Jul 2, 2021 10:07 PM

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Jul 3, 2021 7:47 AM in response to spaniellinda.ak

Not all content from all content providers may have closed captions. You’ll only get it when it is available. To see available subtitles and closed captions, open the Info pane during playback, then navigate to subtitles. Change subtitles or languages for videos in the Apple TV app or iTunes Store - Apple Support


The scene describing narrator is on the Audio Descriptions track. It isn’t called VoiceOver by Apple (VoiceOver is a different functionality). To change to a non-Audio Descriptions track, open the Info pane during playback, and select a non-AD audio language. Change subtitles or languages for videos in the Apple TV app or iTunes Store - Apple Support

Use audio descriptions on Apple TV - Apple Support

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Assess ability problems- want close caption on, settings says it’s on but not working on Showtime, on Netflix shows have voice over and I don’t want voice over, turned off but still have voice over help!

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