I have been facing flex gate issue with my MacBook Pro 2017 model! Will apple cover this under the service warranty program of 2016 model machines?

I have been facing flex gate issue for my MacBook Pro 2017 for quite some time! Ideally since little before the lockdown! This has now blacked out my display! And I cannot see any thing on the screen! Have reported this to Apple but they have not come back with a reply as yet! Is apple gonna cover my machine under the said service warranty program and replace the same form free or not?? Is there a way I can lodge a complaint and get things noted and get some help??

Thanks for help!!

Posted on Jul 3, 2021 3:10 PM

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Jul 3, 2021 6:49 PM in response to Rajat.arora

Don't expect Apple to help you with a free repair. It has been four years and Apple has done nothing to acknowledge the issue. I believe there is already at least one lawsuit against Apple for this issue.


You can contact Apple corporate, but the Apple of today is unlikely to do anything for you.

https://www.apple.com/contact/


You can check your local consumer protection laws.

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I have been facing flex gate issue with my MacBook Pro 2017 model! Will apple cover this under the service warranty program of 2016 model machines?

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