Why is it so hard to get closed captions on my Smart TV? Not a problem with my older TV, but they keep disappearing on the smart TV. Very sad for those of us that are hard of hearing.

Why is it so hard to get closed captions on my smart TV. No problem with the older TV, but they keep disappearing on the Smart TV. Very sad for those of us with hearing loss.

OLED65C8PUA,

Posted on Jul 3, 2021 9:16 PM

Reply
1 reply

Jul 4, 2021 3:17 AM in response to Mima4

Not all videos include closed captions. It is up to the content provider to include a closed captioning track. Apple TV+ will have CC for all of its own content.


There will be a global setting for CC either in the Apple TV app’s in-app settings, or the app will follow the device settings (depending on device). Use subtitles and captioning in the Apple TV app - Apple Support

Additionally, users may turn the CC or subtitles on or off during playback from the Info pane. Control what’s playing in the Apple TV app - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is it so hard to get closed captions on my Smart TV? Not a problem with my older TV, but they keep disappearing on the smart TV. Very sad for those of us that are hard of hearing.

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