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p_spandana Author

Level 1

12 points

Macbook Pro Output audio is stuck in headphones mode

Model - Macbook Pro 13 inch 2017 - macOS Big Sur version 11.4

All of a sudden my MacBook pro is stuck in headphones mode, however, I haven't used headphones in past 1 year. Checked system preferences only headphones are available under output sound, internal speakers are not available.

I have tried resetting SMC, NVRAM, repeatedly tried plugging and unplugging headphones, tried volume up and down, forced shut down, and created a new user but no luck. Any help in resetting this issue would be appreciated.

Posted on Jul 4, 2021 7:20 AM

Top-ranking reply

dominic23

Level 10

83,964 points

Posted on Jul 4, 2021 8:57 AM

Please contact Apple Support.

https://support.apple.com/en-us/HT203186

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Macbook Pro Output audio is stuck in headphones mode

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