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Block device unblock me


Hello,

Tango app, banned my phone(not my account). When i try to sign up with new number and mail ,it fails.I contact with tango support. They told me they blocked my phone and if i sell or give my phone to somebody ,they ll not able able to use tango app on my phone. Is this legal to ban a device like this? They can block account but blocking a device???? to able to do this i think they need imei number

Posted on Jul 5, 2021 6:09 AM

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Posted on Jul 5, 2021 6:10 AM

If you are experiencing any difficulty with third-party apps then please contact the app developer directly --> How to contact an app developer - Apple Support



12 replies

Jul 26, 2021 5:09 AM in response to kb1951

Tango app, banned my phone(not my account). When i try to sign up with new number and mail ,it fails.I contact with tango support. They told me they blocked my phone and if i sell or give my phone to somebody ,they ll not able able to use tango app on my phone. Is this legal to ban a device like this? They can block account but blocking a device???? to able to do this i think they need imei number

Jul 26, 2021 6:49 AM in response to kb1951

Tango app, banned my phone(not my account). When i try to sign up with new number and mail ,it fails.I contact with tango support. They told me they blocked my phone and if i sell or give my phone to somebody ,they ll not able able to use tango app on my phone. Is this legal to ban a device like this? They can block account but blocking a device????

Jul 26, 2021 7:12 AM in response to Abdelbaky13

I have not allowed anyone to do anything; I’m a user like you, as is just about everyone else in this user-to-user forum.


Your phone has a unique identifier; if an app provider decides to block use of their app on your phone using that unique identifier then they can do so. They are the content provider, not Apple.


So I will say truthfully that Apple has nothing to do with this.

Block device unblock me

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