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Beerglish Author

Level 1

5 points

Apple Music not working

My subscription for Apple Music expired on July 3 but I subscribed Apple One and got 1 month free on June 11. But now I can’t access Apple Music, can you help me?

Posted on Jul 5, 2021 10:20 AM

Top-ranking reply

bailier

Community Specialist

Posted on Jul 6, 2021 8:34 AM

Hello Beerglish,

Thank you for using Apple Support Communities.

We understand that your Apple Music expired, but you subscribed to Apple One and are unable to access Apple Music. Did you by chance have different Apple IDs and used a different one for Apple Music than for your Apple One account? If so, this support article should help with the issue: If you subscribe to Apple One and use a different Apple ID for iCloud storage - Apple Support

Best regards.

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