You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone call received about apple account order

I just got a call "supposedly" from apple saying there was an apple order placed on my apple account for $2,999.99 and if i recognized it just ignore and they would ship the order but if not press 1 to talk to a rep. I have not placed any such order for that dollar amount and worry if its a scam or not. Can someone look into my account to see whats going on please

iPhone 11, iOS 14

Posted on Jul 5, 2021 12:24 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2021 12:25 PM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


3 replies
Question marked as Top-ranking reply

Jul 5, 2021 12:25 PM in response to mmasonx5

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Phone call received about apple account order

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.