Iphone turns off when i take a picture
My iPhone 7 plus shutdown whenever i take a picture ( portrait pic ) w i can’t even turn it on with the button ..any solution please ?
iPhone 7 Plus, iOS 13
User profile for user:
IndigoWinter
User level:
Community Specialist
Hello and welcome to Apple Support Communities Stveeeeeen,
Thank you for contacting us regarding the camera on your iPhone 7+. You have come to the right place and we are happy to assist you. If we understand correctly, after taking a portrait picture, the camera shuts off and doesn't come back on. We can understand why you’d reach out for a solution. Our first recommendation would be to make sure you have the most current Operating System on your device (Settings > General > Software Update > should be 14.6) Also have you tried the steps outlined in this resource below?
If the camera or flash on your iPhone, iPad, or iPod touch isn't working
You'll also want to check the health of the battery, as that can cause issues if it's under 80%. Here's how:
iPhone Battery and Performance
Thank you for contacting Apple Support Communities.
Best regards.