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muffincat Author

Level 1

18 points

Forgotten firmware password

I have a 2011 MacBook Air 13 inch on which I set a firmware password many years ago. All went until an OS update failed and my MacBook could not be restarted. I then found that, although I had made a note of my firmware password, it had got lost over the years. I now have a replacement machine, but there are photos on my old machine that I would like to be able to recover. I am aware that I may be able to get this fixed at a Genius Bar, but the only proof I have now of my purchase ( which was in the USA) is a copy of my application for Apple Care Protection. Will this suffice, and will I have to leave my machine at the Apple Store for removal of the password?

MacBook Air 11″, macOS 10.13

Posted on Jul 6, 2021 8:55 AM

Top-ranking reply

Limnos

Level 10

418,813 points

Posted on Jul 6, 2021 9:02 AM

If you lost or forgot your firmware password --> How to set a firmware password on your Mac - https://support.apple.com/HT204455#forgot

You will have to ask the Genius Bar where you take it what they will accept.

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Forgotten firmware password

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