I can’t download from my apple store
Am trying to download from my apple store it’s not allowing me too
iPhone 11, iOS 14
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Am trying to download from my apple store it’s not allowing me too
iPhone 11, iOS 14
Unfortunately you have provided insufficient information for us to propose a specific solution. Describing what happens when you try, and the exact wording of any error messages, would greatly aid us in helping you. In the meantime review these documents if you think they apply:
Click on this link "If you can’t download or update apps on your iPhone or iPad " --> https://support.apple.com/HT207165
If the first 5 don't help, use the 6th.
Considerations:
Do you have the same problem when using a different Wi-Fi network?
Does restarting your device make any change?
Can you download apps normally on another device?
If instead you see a message that says "Your account has been disabled in the App Store and iTunes" click on this --> https://support.apple.com/HT208856
Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.
If you see 'app needs to be updated' after updating to iOS 14.5, click here --> https://support.apple.com/HT212310
Have you entered a payment method? This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266
Apple Recommended article by ASC contributor Urquhart1244 --> https://discussions.apple.com/thread/8434425 with various suggestions about network, payment and log-in issues.
"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400
- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."
Unfortunately you have provided insufficient information for us to propose a specific solution. Describing what happens when you try, and the exact wording of any error messages, would greatly aid us in helping you. In the meantime review these documents if you think they apply:
Click on this link "If you can’t download or update apps on your iPhone or iPad " --> https://support.apple.com/HT207165
If the first 5 don't help, use the 6th.
Considerations:
Do you have the same problem when using a different Wi-Fi network?
Does restarting your device make any change?
Can you download apps normally on another device?
If instead you see a message that says "Your account has been disabled in the App Store and iTunes" click on this --> https://support.apple.com/HT208856
Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.
If you see 'app needs to be updated' after updating to iOS 14.5, click here --> https://support.apple.com/HT212310
Have you entered a payment method? This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266
Apple Recommended article by ASC contributor Urquhart1244 --> https://discussions.apple.com/thread/8434425 with various suggestions about network, payment and log-in issues.
"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400
- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."
For something that costs money Apple will requie a credit or gift card (or some other accepted method of payment) even if you plan on using gift card balance. You don't actually get to choose which payment method will be used other than making the various options be chosen first.
How App Store and iTunes Store purchases are billed. Click here --> https://support.apple.com/HT201359
"Which payment method is charged?
When you buy items or pay for subscriptions, Apple automatically attempts to charge your payment methods in this order:
1. Apple attempts to use your Apple ID balance to cover the full amount.
2. If you don't have Apple ID balance, you don't have enough to cover the full amount, or an item cannot be paid for with Apple ID balance, Apple attempts to charge your primary payment method (typically a credit or debit card, but varies according to country). The primary payment method is at the top of the list in Settings on your iPhone. You can control which payment method is at the top of the list.
3. If there's a problem with the primary payment method, or if the primary payment method can't be charged for the full remaining amount, Apple attempts to charge your other payment methods in order from top to bottom. If none of them can be charged, Apple may try again.
Review this document about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005 It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is probably just checking with the system linking to your financial institution and asking if the payment method is valid. The system is providing a negative response. Make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card.
Make sure this is a payment method that you can use with your Apple ID; click here --> https://support.apple.com/HT202631
If you still have problems Click here --> https://support.apple.com/choose-country-region/Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232
Most time I tried downloading or update my app it do request for my password instead of Face ID after inputting my password it requires payment method which it doesn’t show gift card option just debit card , PayPal and Apple Pay most time I input my debit card it got declined
When I want to download anything from apple store it’s asked me to write my password for Apple ID when I write it it’s says that review your Apple ID and write it again my password! Then a massage appear and says this Id no more used in iTunes!!!! Why please help me and thank you
Hello
Does it cost money, or do you have screen time rules set up that don’t allow it? We need more info to help you.
I can’t download from my apple store