In my iTunes library I have 100's of songs with a shaded dotted circle. And the songs titles are shaded as well.
What is this and how can I fix this.
I can not even find iTunes in Settings.
beyond frustrating
Thank you
iPhone XS, iOS 14
Hello pturner13,
It sounds like your songs in iTunes are grayed out.
Are you still able to play the songs? If not, do you get an error message when you try?
The steps here are a good starting point in trying to get this resolved.
Let us know if that does the trick.
Hello pturner13,
It sounds like your songs in iTunes are grayed out.
Are you still able to play the songs? If not, do you get an error message when you try?
The steps here are a good starting point in trying to get this resolved.
Let us know if that does the trick.
Thanks for getting back to us pturner13,
Let's have you do this:
Any songs that do not have a check in the box may not get synced across devices, such as your iPhone.
If you don't see the checkbox, then click on iTunes in the top Menu bar > Preferences > General, and make sure "Songs list checkboxes" is selected under the "Show" section.
Try re-syncing after that and see if that resolves the issue on your iPhone.
If the issue persists, then reach out to Apple Support: Get Support
Cheers!
Thank you for the response.
Yes, the songs still play.
They are only grayed out within iTunes on Mac (macOS High Sierra V.10.13.6), under the "Devices" which is my iPhoneXS.
Most songs still play on my my iPhone...but not all of them. It makes no sense.
Thank you,
P.S. I can not update OS this Mac, Apple blocked this mac from updating any further...ugh!
iTunes - dotted circles in my library,
