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Air tag shows wrong location

One of my Air Tags is showing it’s at the local mall. I verified the air tag is at the house and has never left. It’s on the dogs tag sitting on a shelf. Only worn once. I have not been to that mall for months.

is it possible someone has the same Air Tag serial number? This is very odd and unreliable.

Posted on Jul 6, 2021 10:45 PM

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Posted on Jul 7, 2021 5:04 PM

Hello GaryinHawaii,


We're glad you thought to ask Apple Support Communities about the issue you're having with your AirTag not showing the correct current location. If you haven't already, restart your iPhone as restarting can resolve many odd issues: Restart your iPhone


If the behavior continues, reset your AirTag to see if the location updates as expected: How to reset your AirTag


Just in case, here's a guide on locating your AirTag: Find your keys, wallet, and more with AirTag


Let us know how it goes.


Take care.

1 reply
Question marked as Best reply

Jul 7, 2021 5:04 PM in response to GaryinHawaii

Hello GaryinHawaii,


We're glad you thought to ask Apple Support Communities about the issue you're having with your AirTag not showing the correct current location. If you haven't already, restart your iPhone as restarting can resolve many odd issues: Restart your iPhone


If the behavior continues, reset your AirTag to see if the location updates as expected: How to reset your AirTag


Just in case, here's a guide on locating your AirTag: Find your keys, wallet, and more with AirTag


Let us know how it goes.


Take care.

Air tag shows wrong location

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