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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
One of my Air Tags is showing it’s at the local mall. I verified the air tag is at the house and has never left. It’s on the dogs tag sitting on a shelf. Only worn once. I have not been to that mall for months.
is it possible someone has the same Air Tag serial number? This is very odd and unreliable.
Hello GaryinHawaii,
We're glad you thought to ask Apple Support Communities about the issue you're having with your AirTag not showing the correct current location. If you haven't already, restart your iPhone as restarting can resolve many odd issues: Restart your iPhone
If the behavior continues, reset your AirTag to see if the location updates as expected: How to reset your AirTag
Just in case, here's a guide on locating your AirTag: Find your keys, wallet, and more with AirTag
Let us know how it goes.
Take care.
Hello GaryinHawaii,
We're glad you thought to ask Apple Support Communities about the issue you're having with your AirTag not showing the correct current location. If you haven't already, restart your iPhone as restarting can resolve many odd issues: Restart your iPhone
If the behavior continues, reset your AirTag to see if the location updates as expected: How to reset your AirTag
Just in case, here's a guide on locating your AirTag: Find your keys, wallet, and more with AirTag
Let us know how it goes.
Take care.
Air tag shows wrong location
