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Ipad

Does anyone know why my Ipad keeps turning off after i put it on charge? Please help!!


iPad, iPadOS 14

Posted on Jul 7, 2021 1:20 AM

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Question marked as Best reply

Posted on Jul 7, 2021 2:02 AM

We, just users like you, cannot diagnose that kind of issue remotely, sorry.

Try all the steps provided here:--> If your iPad won't charge - Apple Support, and perform also a forced restart af your iPad, using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).


If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio


2 replies
Question marked as Best reply

Jul 7, 2021 2:02 AM in response to analeigh_1

We, just users like you, cannot diagnose that kind of issue remotely, sorry.

Try all the steps provided here:--> If your iPad won't charge - Apple Support, and perform also a forced restart af your iPad, using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).


If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio


Jul 7, 2021 8:54 AM in response to analeigh_1

A little hard to advise and help you when you provide NO information about your iPad.


Here are my questions to you.

What year and model iPad do you have/own?

The “A” model number can be found on the aluminium back of your iPad, in small print, right under the larger bold print “iPad”.

What iOS/iPadOS version is this iPad, currently, running?

What is the rated, internal data storage space/capacity of your iPad model and how much of this free, internal data storage capacity is left inside of your iPad model?

All of that additional info can be found in the Settings app, General settings panel, About.



Please attempt to answer all questions asked.


Thank You.

Ipad

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