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My iPad keeps turning off

Ipad keeps turning off even if its fully charged why?


[Re-Titled by Moderator]

iPad

Posted on Jan 5, 2023 12:30 AM

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Question marked as Top-ranking reply

Posted on Jan 5, 2023 3:07 AM

The potential reasons are many - but without more information or access to the device for diagnostics, it is impossible to diagnose the issue.


You might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Jan 5, 2023 3:07 AM in response to KD509

The potential reasons are many - but without more information or access to the device for diagnostics, it is impossible to diagnose the issue.


You might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

My iPad keeps turning off

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