Apple Compressor not working

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Level 1

8 points

Apple Compressor not working

Hi, This is my first time here, I hope someone can help me with this issue.

I bought Apple Compressor this week and I have not been able to get it to work, I'm running FCPX but I just keep getting this error message every time I click the Start Batch button.

Unable to Submit to queue. Please restart your computer or verify your Compressor installation is correct.

I've clicked the restart button and that didn't solve it. I have uninstalled Compressor using the free FCS Remover programme (I think that's what it is called), then reinstalled Compressor as I followed instructions from an Apple Support page, but that hasn't solved the issue either.

My machine is a MacBook Pro Mid 2015, 2.2 GHz Quad Core i7 16GB RAM and I'm using FCPX.

Thank you!

MacBook Pro 15″, macOS 10.15

Posted on Jul 7, 2021 2:21 PM

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Answer 1

Top-ranking reply

Alchroma

Level 7

23,912 points

Jul 8, 2021 4:19 AM in response to B-Groove

Tom's suggestions are in System Preferences:

Call up this and adjust as described:

Also this is in System Preferences.

Compressor needs permission to access space to put it's stuff in:

Full Disc access will cover it.

You may have to unlock the lock with your Admin Password and select Compressor, then tick it to grant the necessary permission.

Al

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Answer 2

Tom Wolsky

Level 10

152,780 points

Jul 7, 2021 2:27 PM in response to B-Groove

What computer are you using? What OS?

Two things to start: first, make sure the Regino System Preference is set to the United States. Second, make sure the application has Full Disk Access in Privacy System Preferences.

Somewhere else reported this problem, but I don’t thing there was a solution.

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Answer 3

B-Groove Author

Level 1

8 points

Jul 8, 2021 3:56 AM in response to Tom Wolsky

Hi, OS Catalina on a 15" MacBook Pro Mid 2015.

I don't understand what you are telling me to do or where to look.

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Apple Compressor not working

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