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IPhone exchange

I got a brand new iPhone 12 Pro Max from Asurion because my phone was malfunctioning. They didn’t have the color I had before in stock, if I take it to the Apple store brand new without using will they exchange it for another color same model? The phone is unlocked.

iPhone 8 Plus, iOS 14

Posted on Jul 7, 2021 6:40 PM

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Question marked as Top-ranking reply

Posted on Jul 7, 2021 6:42 PM

No they won’t. It is an insurance replacement so Apple will not treat it as a returned purchase from them.

2 replies

IPhone exchange

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