I've tried two epson scanners on my mac (os Big Sur 11.4. One connected sporadically and the second wouldn't connect at all.

I'm wondering if I'm missing something? I made sure to set my OS version to 11.4 when downloading drivers from the Epson support site. I tried using Epson Scan 2 and the default OS driver. With the v19, it would scan once and then I couldn't get it to connect after that unless I restarted. I got this error: "Failed to open a connection to the device (-21345)". The v600 would never connect at all. I restarted, unplugged, turn off and on, all that they tell you to on the support site. The scan I managed to get from the v19 was vastly superior to the canon scanner I tried, but if I can't get the scanner to connect, it's useless!

iMac 27″, macOS 11.4

Posted on Jul 8, 2021 5:37 AM

Reply

Similar questions

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I've tried two epson scanners on my mac (os Big Sur 11.4. One connected sporadically and the second wouldn't connect at all.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.