You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

trying to update my ipad pro to 14.6, it wont do it over wireless or wifi so i tried directly to itunes , it gives me a response saying it could not be updated an unknown error occurred (4000)

trying to update my ipad pro to 14.6, it wont do it over wireless or wifi so i tried directly to itunes , it gives me a response saying it could not be updated an unknown error occurred (4000)


iPad, iPadOS 14

Posted on Jul 8, 2021 11:11 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 8, 2021 3:05 PM

If you own a Windows PC, make sure you have disabled any virus or security software on your computer before doing the iPadOS update through iTunes.

1 reply

trying to update my ipad pro to 14.6, it wont do it over wireless or wifi so i tried directly to itunes , it gives me a response saying it could not be updated an unknown error occurred (4000)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.