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Mac Update

I cannot get my microsoft 365 to work because it requires 10.14 software update. I cannot find this update.

Posted on Jul 8, 2021 12:41 PM

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Question marked as Top-ranking reply

Posted on Jul 8, 2021 12:42 PM

How to Upgrade to  macOS 10.14 Mojave:


These Mac models are compatible with macOS Mojave:

• MacBook (Early 2015 or newer)

• MacBook Air (Mid 2012 or newer)

• MacBook Pro (Mid 2012 or newer)

• Mac mini (Late 2012 or newer)

• iMac (Late 2012 or newer)

• iMac Pro (2017)

• Mac Pro (Late 2013; Mid 2010 and Mid 2012 models with a recommended Metal-capable graphics card: https://support.apple.com/en-us/HT208898


For details about your Mac model, click the Apple  icon at the top left of your screen and choose About This Mac. 


❗️– IMPORTANT! – Backup your data. (You’ve been warned.)

Learn How to Back up your Mac with Time Machine:

https://support.apple.com/en-us/HT201250


📚 – Check Compatibility of your Mac with newer versions of macOS.

https://support.apple.com/en-us/HT211683


✅ - Download the macOS 10.14 Mojave upgrade installer here:

https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12

(Don’t use FireFox for this link)

The download will place the "Install macOS Mojave" application in the Applications folder. Double-click the installer to begin the upgrade process. 



3 replies
Question marked as Top-ranking reply

Jul 8, 2021 12:42 PM in response to Driveway_Guy

How to Upgrade to  macOS 10.14 Mojave:


These Mac models are compatible with macOS Mojave:

• MacBook (Early 2015 or newer)

• MacBook Air (Mid 2012 or newer)

• MacBook Pro (Mid 2012 or newer)

• Mac mini (Late 2012 or newer)

• iMac (Late 2012 or newer)

• iMac Pro (2017)

• Mac Pro (Late 2013; Mid 2010 and Mid 2012 models with a recommended Metal-capable graphics card: https://support.apple.com/en-us/HT208898


For details about your Mac model, click the Apple  icon at the top left of your screen and choose About This Mac. 


❗️– IMPORTANT! – Backup your data. (You’ve been warned.)

Learn How to Back up your Mac with Time Machine:

https://support.apple.com/en-us/HT201250


📚 – Check Compatibility of your Mac with newer versions of macOS.

https://support.apple.com/en-us/HT211683


✅ - Download the macOS 10.14 Mojave upgrade installer here:

https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12

(Don’t use FireFox for this link)

The download will place the "Install macOS Mojave" application in the Applications folder. Double-click the installer to begin the upgrade process. 



Jul 8, 2021 9:03 PM in response to Driveway_Guy

Driveway_Guy Said:

"Mac Update: I cannot get my microsoft 365 to work because it requires 10.14 software update. I cannot find this update."

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Perform a Chat Session with Microsoft:

Office is a Microsoft product. So if incompatible with your macOS version, then chat with Microsoft Support, seeing if you can get a compatible version, in exchange for the version you've just purchased.Go Here: Contact Us - Virtual Agent - Microsoft Support

Mac Update

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