Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
I am trying to cancel a subscription but I am not able to see it on my phone to cancel it. I am being charged for it every month. My son ordered some game but he said it was free, so why am I being charged and how come i can not find it on my subscriptions?
iPhone XR, iOS 14
Follow the steps in this article:
If you still can't find out what made the charges,
Contact apple by the link in that article.
or:
Contact Apple for support and service - Apple Support
To stop a subscription follow the steps in this guide:
How to cancel a subscription from Apple - Apple Support
When the subscription shows Expires on [Date]
That means the subscription is canceled.
If you are still unable to cancel the subscription:
Contact Apple for support and service - Apple Support
You can request a refund by following the steps in this guide:
Request a refund for apps or content that you bought from Apple - Apple Support
You are not guaranteed a refund tough.
This is an automated process, if you wish to explain your situation in-depth to a person you can:
Contact Apple for support and service - Apple Support
Also, see this:
How long refunds from the App Store or other Apple services take - Apple Support
Good luck!
Follow the steps in this article:
If you still can't find out what made the charges,
Contact apple by the link in that article.
or:
Contact Apple for support and service - Apple Support
To stop a subscription follow the steps in this guide:
How to cancel a subscription from Apple - Apple Support
When the subscription shows Expires on [Date]
That means the subscription is canceled.
If you are still unable to cancel the subscription:
Contact Apple for support and service - Apple Support
You can request a refund by following the steps in this guide:
Request a refund for apps or content that you bought from Apple - Apple Support
You are not guaranteed a refund tough.
This is an automated process, if you wish to explain your situation in-depth to a person you can:
Contact Apple for support and service - Apple Support
Also, see this:
How long refunds from the App Store or other Apple services take - Apple Support
Good luck!
I am being charged every month for a subscription need help to stop it and get a refund. I have not been able to locate it on my phone
