I am trying to cancel a subscription but I am not able to see it on my phone to cancel it. I am being charged for it every month. My son ordered some game but he said it was free, so why am I being charged and how come i can not find it on my subscriptions?
iPhone XR, iOS 14
Follow the steps in this article:
If you still can't find out what made the charges,
Contact apple by the link in that article.
or:
Contact Apple for support and service - Apple Support
To stop a subscription follow the steps in this guide:
How to cancel a subscription from Apple - Apple Support
When the subscription shows Expires on [Date]
That means the subscription is canceled.
If you are still unable to cancel the subscription:
Contact Apple for support and service - Apple Support
You can request a refund by following the steps in this guide:
Request a refund for apps or content that you bought from Apple - Apple Support
You are not guaranteed a refund tough.
This is an automated process, if you wish to explain your situation in-depth to a person you can:
Contact Apple for support and service - Apple Support
Also, see this:
How long refunds from the App Store or other Apple services take - Apple Support
Good luck!
Follow the steps in this article:
If you still can't find out what made the charges,
Contact apple by the link in that article.
or:
Contact Apple for support and service - Apple Support
To stop a subscription follow the steps in this guide:
How to cancel a subscription from Apple - Apple Support
When the subscription shows Expires on [Date]
That means the subscription is canceled.
If you are still unable to cancel the subscription:
Contact Apple for support and service - Apple Support
You can request a refund by following the steps in this guide:
Request a refund for apps or content that you bought from Apple - Apple Support
You are not guaranteed a refund tough.
This is an automated process, if you wish to explain your situation in-depth to a person you can:
Contact Apple for support and service - Apple Support
Also, see this:
How long refunds from the App Store or other Apple services take - Apple Support
Good luck!
I am being charged every month for a subscription need help to stop it and get a refund. I have not been able to locate it on my phone
