i have tried to reset my air buds but it seems as though only 1 is connecting or charging. the left works and charges but the right one doesn't
the right air pod is not charging or connecting, what do i do?
iPhone 12, iOS 14
the right air pod is not charging or connecting, what do i do?
iPhone 12, iOS 14
Hi catheen,
We see you're having some issues with getting one AirPod to charge/connect, and we can help out there.
We'd first advise ensuring it can charge properly, so that it has power to connect to the device. This page can help with that: If your AirPods won’t charge
We'd also recommend cleaning the charging case and the AirPods themselves, to help ensure they connect properly for charging: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods
Once they charge, try these steps for the connection issue: If your AirPods won't connect
Take care.
Hi catheen,
We see you're having some issues with getting one AirPod to charge/connect, and we can help out there.
We'd first advise ensuring it can charge properly, so that it has power to connect to the device. This page can help with that: If your AirPods won’t charge
We'd also recommend cleaning the charging case and the AirPods themselves, to help ensure they connect properly for charging: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods
Once they charge, try these steps for the connection issue: If your AirPods won't connect
Take care.
i have tried to reset my air buds but it seems as though only 1 is connecting or charging. the left works and charges but the right one doesn't