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i have tried to reset my air buds but it seems as though only 1 is connecting or charging. the left works and charges but the right one doesn't

the right air pod is not charging or connecting, what do i do?


iPhone 12, iOS 14

Posted on Jul 9, 2021 10:59 AM

Reply
1 reply

Jul 10, 2021 10:03 AM in response to catheen

Hi catheen,



We see you're having some issues with getting one AirPod to charge/connect, and we can help out there.



We'd first advise ensuring it can charge properly, so that it has power to connect to the device. This page can help with that: If your AirPods won’t charge



We'd also recommend cleaning the charging case and the AirPods themselves, to help ensure they connect properly for charging: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods


Once they charge, try these steps for the connection issue: If your AirPods won't connect




Take care.

i have tried to reset my air buds but it seems as though only 1 is connecting or charging. the left works and charges but the right one doesn't

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