Each time I attempt to shutdown or restart my macOS Catalina, version 10.15.7, Finder will not let me. There are no apps running. Each time I force quit Finder, the only option I have is relaunch, then I get a window that asks Do you want to force Finder to relaunch. The only options I have is to Cancel or Relaunch; and this takes me into a loop.
Never being able to kill Finder!
angelia53 wrote:
I've had Norton for MAC installed since day one, no disk cleaners, optimizers, etc. Until recently when I click the apple
While you may have been using Norton for years without issues it does not mean Norton will never cause you a problem. A recent macOS update or a recent Norton update (or maybe some other app update) may have caused an issue where Norton is no longer functioning properly on your Mac. Anti-virus apps are notorious for causing problems with any OS. These forums are filled with posts of users whose Macs have started working normally once they uninstalled the anti-virus software, cleaning apps, and third party security software. So uninstall Norton by following Norton's instructions for uninstalling their software. At the very least this is a necessary first step no matter what you may think about Norton.
I will run EtrCheck because after uninstalling Norton the restart/shut down solution was temporary. Now I can't even shutdown my MAC by pushing the power button, I get the same message about finder. The only was to shutdown my MAC now is to unplug it.
Thank you Old Toad, my problem has been resolved. Once I downloaded, ran the FAF app and removed all norton hidden files I can restart/shut down my MAC without any problems from Finder. Thank you again, have a good day.
It's me again, with the same problem. I cannot shutdown/restart my MAC without Finder running something in the background. I've purchased FAF and removed all files relating to Norton. And to tell you the truth, I'm a little nervous about putting my MAC in safe mode. Everything was working fine for about two weeks; I could log off without the Finder error. Please advise
Good to hear. 👍
Otay, I'll try this in Safe Mode. Once in Safe Mode do I do anything? delete anything? what should I be looking for?
Thanks
Are there any AntiVirus, Disk Cleaner, Optimizers, Defrag, VPNs etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation.
Have seen some people running AV Software that interferes with the Normal Shutdown process. They had to Log Out of computer, then Shutdown computer.
After uninstalling Norton from my MAC I can shut down or restart after the 60 second timer expires without fighting with Finder, Thanks.
Why does the calculator start up each time log on or restart my MAC? How do I remove it from startup?
The Communities are good.
The Communities are wise.
Start up your Mac in safe mode - Apple Support:
https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/10.15/mac/10.15
I cannot force quit Finder because Finder continues to relaunch when I force quit.
