magic keyboard & Mouse 2

mac hasn't been used in awhile. both show green light charged. cursor stick left top. warning box appeared saying to turn on Bluetooth? How can you do this so mac can discover if you cant move cursor.


iMac 27″ 5K, macOS 10.13

Posted on Jul 10, 2021 8:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 10, 2021 8:56 AM

The easiest way to turn Bluetooth back on would be to use a USB mouse that you connect directly to your computer. See if you have such a mouse around or ask your friends and family to loan you one. Alternatively, you could buy such a mouse (they are rather affordable) and keep it around in case such an issue occurs again.

1 reply
Question marked as Top-ranking reply

Jul 10, 2021 8:56 AM in response to Janicefromalgonquin

The easiest way to turn Bluetooth back on would be to use a USB mouse that you connect directly to your computer. See if you have such a mouse around or ask your friends and family to loan you one. Alternatively, you could buy such a mouse (they are rather affordable) and keep it around in case such an issue occurs again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

magic keyboard & Mouse 2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.