direct transfer not working

Thanks. As it turns out, my solution was to turn off both phones. I think Apple should spend a little energy to understand why this direct transfer method fails at such a high rate based on what I see as a limited samples on the support forums. I don’t accept any of the suggestions that I either had too much data to transfer or weak WiFi as neither was true in my case. One thing I would certainly do if I were Apple is to first enable voice capability on the newly activated phone so the user can make a call for support. Currently, neither phone can support the fundamental function of a phone(how retarded!) until the transfer is complete. The carrier’s should be outraged. Users certainly are since most of us only have one phone at home anymore and are left borrowing a phone from somebody else to get support. Inexcusable Apple!