Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

keyboard doesn't work after charging

new iMac24 keyboard with touch ID stopped working after being charged unless left connected to the thunderbolt port. Magic mouse works okay. When connected with the charging cable it shows 100%.


iMac Line (2012 and Later)

Posted on Jul 10, 2021 7:56 PM

Reply
Question marked as Best reply

Posted on Jul 11, 2021 10:48 AM

Thanks. A shutdown the iMac and then powered it back on. Initially didn't connect to the keyboard. Plugged in the keyboard so I could login and then unplugged the keyboard and it remained connected. Seems strange that it wouldn't work after charging but working now; will monitor. Appreciate the suggestion.

3 replies
Question marked as Best reply

Jul 11, 2021 10:48 AM in response to hcsitas

Thanks. A shutdown the iMac and then powered it back on. Initially didn't connect to the keyboard. Plugged in the keyboard so I could login and then unplugged the keyboard and it remained connected. Seems strange that it wouldn't work after charging but working now; will monitor. Appreciate the suggestion.

keyboard doesn't work after charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.