You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

other system data

I am stumped. I can't afford a new phone right now, and I can't keep my phone updated, nor take new photos. I have an old SE phone from several years ago.


According to the data under General->iPhone Storage there's 15GB of storage used on my 16GB device. System data is roughly 6GB. "Other System Data" is roughly 6GB. I've totaled all the space used by apps, photos, etc. and that comes to roughly 2GB. This tracks (allowing for some amount of round-off error in the reported sizes). But, there's no indication of what "Other System Data" is, how to access it, or how to delete it.


Other messages on this site have claimed that the space reported as "Other System Data" is irrelevant and can be ignored, that it's not really space that's in use. So, if the 6GB of space that is reported as being in use as "Other System Data" isn't real, where is the other 6GB of space that's NOT reported anywhere hiding? And, if it IS really space in use, then how do I delete it??


I've rebooted several times and that doesn't change anything much (I got back about .5GB). I've tried to connect the phone to my Mac but I get a message saying that a software update is needed before it will sync the two. Well, I can't update the iphone so...


How do I get my iPhone down to 10GB so that I can take photos and download the newest OS??



iPhone SE

Posted on Jul 12, 2021 11:39 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2021 2:22 PM

Back up your phone then restore it to factory state, which will update it, then restore your back up. That should take care of most of your issues. It will generally resolve the excess other issue.


How to back up your iPhone, iPad, and iPod touch - Apple Support


Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Do this using your computer, not iCloud.

1 reply
Question marked as Top-ranking reply

Jul 12, 2021 2:22 PM in response to sauljaffe

Back up your phone then restore it to factory state, which will update it, then restore your back up. That should take care of most of your issues. It will generally resolve the excess other issue.


How to back up your iPhone, iPad, and iPod touch - Apple Support


Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Do this using your computer, not iCloud.

other system data

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.