How to Delete kensaq.com

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Level 1

8 points

How to Delete kensaq.com

Hello,

I have a MacBookPro and utilize Google Chrome for a number of my searches and applications. I recently noticed a browser "kensaq.com" attempting to dominate my searches. How can I safely delete the browser form my Mac? I have tried a number of methods to no avail.

Thank you,

R C Jackman

iMac, OS X 10.11

Posted on Jul 12, 2021 12:57 PM

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Answer 1

sea116

Level 4

1,583 points

Jul 12, 2021 1:09 PM in response to rcjackman

Hi there,

I suggest the following steps:

Download the free program Malwarebytes from https://malwarebytes.com and run the free scanner. It should find and remove the malware.
Remove malicious extensions from all browsers. Instructions here: https://www.howtogeek.com/240090/how-to-uninstall-extensions-in-chrome-firefox-and-other-browsers/
Remove profiles from your Mac. Go to system preferences > profiles and remove anything you don’t recognize. The profiles settings will only show up if a profile is installed.
Reset your browser’s homepage
Contact Apple Support if the problem persists.

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How to Delete kensaq.com

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