My MacBook Air 2020 is dead

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abigayle1975 Author

Level 1

5 points

My MacBook Air 2020 is dead

Fully charged MacBook Air 2020. Went through airport security…it’s completely dead. Won’t turn on, tried resetting. Nothing…

MacBook Air 13″, macOS 10.15

Posted on Jul 12, 2021 5:14 PM

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Answer 1

Best reply

Tesserax

Level 10

149,401 points

Jul 12, 2021 5:41 PM in response to abigayle1975

Start with this support article: If your Mac doesn't turn on - Apple Support

If that doesn't help, then I suggest that you make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them evaluate your notebook and provide you with your options.

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Answer 2

Lindaj01

Level 1

8 points

Jul 12, 2021 7:54 PM in response to abigayle1975

MacBook Air was in Genius Bar today. Employee was able to get to the Home Screen. Worked at home for a while but now screen is blank again. Plugged into charger for 90 min and screen is still black

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Answer 3

Lindaj01

Level 1

8 points

Jul 12, 2021 7:56 PM in response to Lindaj01

MacBook Air was in Genius Bar today. Employee was able to get to the Home Screen. Worked at home for a while but now screen is blank again. Plugged into charger for 90 min and screen is still black

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My MacBook Air 2020 is dead

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