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aabbcc1122 Author

Level 1

4 points

Frequently my mouse and keyboard (both connected to my iMac) lose connection when iMac is sleeping. So Mac has to be rebooted in order to regain connectivity. Any ideas why?

Frequently my mouse and keyboard (both connected to my iMac via BlueTooth) lose connection when iMac is sleeping. So my iMac has to be rebooted in order to regain connectivity. Any ideas why?

Posted on Jul 13, 2021 9:22 AM

Top-ranking reply

rkaufmann87

Level 10

144,294 points

Posted on Jul 13, 2021 9:24 AM

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!

Connect the USB keyboard and mouse to the computer.
Open System Preferences – Bluetooth
Un-pair the wireless keyboard and mouse.
Turn off Bluetooth
Restart the computer in Safe Mode per the directions in https://support.apple.com/en-us/HT201262
Restart the computer normally.
Open System Preferences – Bluetooth
Turn on Bluetooth
Re-Pair the wireless keyboard and mouse.
Unplug the USB keyboard and mouse and begin testing the wireless devices again.

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Frequently my mouse and keyboard (both connected to my iMac) lose connection when iMac is sleeping. So Mac has to be rebooted in order to regain connectivity. Any ideas why?

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