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how to on my phone? it is hang since morning

hi, today morning, i couldnt open my whatsapp, it shows memory full and empty some space, so after i delete some space, suddenly it off, and after that it is hanged


Posted on Jul 13, 2021 10:00 PM

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Question marked as Top-ranking reply

Posted on Jul 13, 2021 10:25 PM

punithavili Said:

"how to on my phone? it is hang since morning: hi, today morning, i couldnt open my whatsapp, it shows memory full and empty some space, so after i delete some space, suddenly it off, and after that it is hanged"

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Clear Space on the iPhone:

If memory is full, then try emptying some of it. Many system resources may be being used by unnecessary items. So, you need more internal storage space. Consider performing the following...


A. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also..


B. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:


C. Clear "Other":

Clear the storages named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tip

4 replies
Question marked as Top-ranking reply

Jul 13, 2021 10:25 PM in response to punithavili

punithavili Said:

"how to on my phone? it is hang since morning: hi, today morning, i couldnt open my whatsapp, it shows memory full and empty some space, so after i delete some space, suddenly it off, and after that it is hanged"

-------


Clear Space on the iPhone:

If memory is full, then try emptying some of it. Many system resources may be being used by unnecessary items. So, you need more internal storage space. Consider performing the following...


A. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also..


B. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:


C. Clear "Other":

Clear the storages named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tip

Jul 13, 2021 10:07 PM in response to punithavili

Hello Punit,

You should have mentioned which iPhone do you have and also which IOS version are you using. I will provide a generalized response to your question due to the lack of information related to the iPhone that you referring to:

  1. Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
  2. Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
  3. If none of the above works then please contact ➔ Apple Support


Axel F.

Jul 14, 2021 8:06 AM in response to punithavili

I am assuming that you have deleted some data to free up a decent amount of space on your iPhone 12 Pro prior to this issue.

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

how to on my phone? it is hang since morning

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