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I purchased ipad mini A1489. After update ipad steel locked on activation so what can I do

I bought the phone and updated it. He is asking for another ID for activation. Now tell me what can happen?


Posted on Jul 14, 2021 7:42 AM

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Question marked as Top-ranking reply

Posted on Jul 14, 2021 7:50 AM

As described, the iPad being Activation Locked suggests that the iPad is not new - but was previously owned by somebody else. The iPad has not been properly prepared for use by a new owner.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:

How to remove Activation Lock - Apple Support & start an Activation Lock support request.


The All Too Common SAD Reality of Buying … - Apple Community

1 reply
Question marked as Top-ranking reply

Jul 14, 2021 7:50 AM in response to Rizvi77

As described, the iPad being Activation Locked suggests that the iPad is not new - but was previously owned by somebody else. The iPad has not been properly prepared for use by a new owner.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:

How to remove Activation Lock - Apple Support & start an Activation Lock support request.


The All Too Common SAD Reality of Buying … - Apple Community

I purchased ipad mini A1489. After update ipad steel locked on activation so what can I do

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