Level 1

4 points

Apple account is locked

My apple account is locked and won’t let me purchase or download any apps. My payment information is updated

Posted on Jul 14, 2021 3:06 PM

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1 reply

Level 8

39,549 points

Jul 14, 2021 3:16 PM in response to BK1960

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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Apple account is locked

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