You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone and Outlook automatically synced?

I use Outlook Exchange at work and I access it on my iPhone. Recently, the work email server crashed and IT set up a new account and it deleted a majority of my personal contacts from my phone that are in no way linked to my work email, like distant family contacts, but left some work contacts. It's like the contacts in my phone automatically synced with my work email without any permission. How do I stop it from happening in the future? If I go into settings and to the work email account and click contacts to not sync, it says they will be permanently deleted. Please help!

Posted on Jul 14, 2021 4:55 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 15, 2021 2:57 AM

Remove the work email and then you will understand that they are not synced to your work email.


Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


If Contacts on iCloud, try this --> Restore contacts, calendars, bookmarks, and more using ...

Similar questions

1 reply
Question marked as Top-ranking reply

Jul 15, 2021 2:57 AM in response to FatPenny1

Remove the work email and then you will understand that they are not synced to your work email.


Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


If Contacts on iCloud, try this --> Restore contacts, calendars, bookmarks, and more using ...

iPhone and Outlook automatically synced?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.