You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đĄ Did you know?
âș If you can't accept iCloud Terms and Conditions... Learn more >
âș If you don't see your iCloud notes in the Notes app... Learn more >
âș If you can't accept iCloud Terms and Conditions... Learn more >
âș If you don't see your iCloud notes in the Notes app... Learn more >
When charging the device is very hot, and itâs about only 5 hours from 100% full of power to become 0% out of battery , it seems some problems with my new iPhone and I wanna solve this problem or exchange a new iPhone.And the content person need a Chinese version. thank you.
[Personal Information Edited by Moderator]
It is not clear here in your post about the ambient temperature in your area where you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...
Store the device where the temperature is between -20Âș and 45Âș C (-4Âș to 113Âș F). Donât leave the device in your car, because temperatures in parked cars can exceed this range.
Use iOS devices where the ambient temperature is between 0Âș and 35Âș C (32Âș to 95Âș F). Low- or high-temperature conditions might cause the device to change its behaviour to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.
It is not clear here in your post about the ambient temperature in your area where you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...
Store the device where the temperature is between -20Âș and 45Âș C (-4Âș to 113Âș F). Donât leave the device in your car, because temperatures in parked cars can exceed this range.
Use iOS devices where the ambient temperature is between 0Âș and 35Âș C (32Âș to 95Âș F). Low- or high-temperature conditions might cause the device to change its behaviour to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.
Too hot when charging
