Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Too hot when charging

When charging the device is very hot, and it’s about only 5 hours from 100% full of power to become 0% out of battery , it seems some problems with my new iPhone and I wanna solve this problem or exchange a new iPhone.And the content person need a Chinese version. thank you.


[Personal Information Edited by Moderator]

Posted on Jul 14, 2021 11:51 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 15, 2021 12:31 AM

It is not clear here in your post about the ambient temperature in your area where you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behaviour to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.


1 reply
Question marked as Top-ranking reply

Jul 15, 2021 12:31 AM in response to Jfjsjskb

It is not clear here in your post about the ambient temperature in your area where you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behaviour to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.


Too hot when charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.