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im trying to update my macbook air which has not been updated in last couple of years. what do i need to do when it says incompatible updates?

Hi There,


I hope this message finds you well.

Im trying to update my Macbook Air which has not been updated in last couple of years. what do i need to do when it says incompatible updates?


current software of the device: Software  OS X 10.9.5 (13F1911)


i would really appreciate if you help me fix this pplease.


best regards

MacBook Air

Posted on Jul 14, 2021 11:42 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 15, 2021 2:18 AM

The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install. Make sure to use Only Safari to commence the download as Others may not work


Make a Time Machine Backup Before attempting. Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina and Big Sur Only support 64 bit and there is no workaround.


Are there any AntiVirus, Disk Cleaner, Optimizers, Defrag, VPNs etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation.

2 replies
Question marked as Top-ranking reply

Jul 15, 2021 2:18 AM in response to Dr_miri

The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install. Make sure to use Only Safari to commence the download as Others may not work


Make a Time Machine Backup Before attempting. Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina and Big Sur Only support 64 bit and there is no workaround.


Are there any AntiVirus, Disk Cleaner, Optimizers, Defrag, VPNs etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation.

Jul 15, 2021 1:30 AM in response to Dr_miri

Depending on the 'build year model specification' a later Upgrade could be found.

More details can be located in your MacBook Air, from "About this Mac" in Menu.


• Identify your MacBook Air model - Apple Support

https://support.apple.com/en-us/HT201862


While not necessary to show your product's serial number, other info could be helpful.


• How to get old versions of macOS - Apple Support

https://support.apple.com/en-us/HT211683


Before the more recent macOS your Mac could run, we'd need to know exact details

on which 'build year model' your MacBook Air really is. ~ Dozens of models exist.


Probably the slightly newer El Capitan 10.11.6 could work as a bridge once installed

to allow a later macOS to be installed; and bring the MacBook Air further along.


"Safari downloads the following older installers as a disk image named InstallOS.dmg

or InstallMacOSX.dmg. Open the disk image, then open the .pkg installer inside the

disk image. It installs an app named Install [Version Name]. Open that app from your

Applications folder to begin installing the operating system." (other older, in article)


OS X El Capitan 10.11 can upgrade Yosemite, Mavericks, Mountain Lion, Lion, or Snow Leopard

This could be key upgrade, to later more recent macOS version; perhaps High Sierra or Mojave?


im trying to update my macbook air which has not been updated in last couple of years. what do i need to do when it says incompatible updates?

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