Cant turn on tracking
I tried to turn on tracking but it didnt let me it was greyed out, i did some googling and it said to try turning on personalised ads. I tried that too and again it was greyed out. Can you help me please?
iPhone 8 Plus
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User profile for user:
kamote0628
User level:
Community Specialist
Hi georgettex,
We appreciate you reaching out to us. You can count on us to do our best to assist you or get you pointed in the right direction.
We understand that the "Allow Apps to Request to Track" feature is greyed out on your device.
As mentioned on the page that you've shared, the behavior is likely caused by a profile or your Apple ID is being managed.
"This setting cannot be changed because a profile is restricting it or because your Apple ID is being managed, does not meet the minimum age requirements or is missing age information."
If the behavior is caused by your Apple ID, the article below may help.
Update the birth date associated with your Apple ID
Take care!