I bought this phone from a friend and he has told me to give this route a try.

The glass on the front and back of this phone is pretty beat up. Can i have my phone fixed or repaired. Without him being present necessarily because the Applecare+ is in his name? Also if this route won’t satisfy my curiousity I can just waste more time and create an appointment in Union square SF. I work literally one block away.

iPhone 11 Pro Max, iOS 14

Posted on Jul 15, 2021 7:47 AM

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Posted on Jul 15, 2021 10:33 AM

Unless your friend revoked the AppleCare + plan (i.e. they were paying monthly) the plan is tied to the device. Genius Bar Reservation and Apple Support Options - Apple Beat up doesn't really tell us anything and they won't replace the front screen for cosmetic scratches. If the back screen is cracked they replace the entire device.

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Question marked as Top-ranking reply

Jul 15, 2021 10:33 AM in response to DanielRailey01

Unless your friend revoked the AppleCare + plan (i.e. they were paying monthly) the plan is tied to the device. Genius Bar Reservation and Apple Support Options - Apple Beat up doesn't really tell us anything and they won't replace the front screen for cosmetic scratches. If the back screen is cracked they replace the entire device.

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I bought this phone from a friend and he has told me to give this route a try.

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