Solo loop split and completely broke apart after barely 8 months. Very frustrating!!! Any compensation for a new watch band??

My solo band broke in half after 11months and was still in warranty. I went to the Apple store and was told it is in the warranty period but there is a $49.00 deductible so since the band sells for the same amount my options were to go through the warranty process and pay $49.00 for another band or just buy one there for $49.00. I am very disappointed with Apple for not swapping out my bad one for a new one at no cost to me. The solo band obviously has flaws that cause it to not last longer than it does. I bought a woven solo band for $100.00 and hope it will last for several years. If not I’ll go back to the regular type bands. Seems to me that due to Apple having nearly half a trillion dollars in the bank they could replace a broken band! I’m retired and live mostly on social security payments so all my Apple products take up a significant percentage of my income. After this experience it seems I’m more generous than they are! I am not a happy about this but not all that surprised either.

The solo loop is a flawed product and should be withdrawn.

I bought one with a watch 6 for my wife just after the launch of the 6.

Approximately 5 months later it split then snapped.

my local Apple store replaced it without quibble.

This morning that replacement snapped.

2 failures in under 11 months.

Fortunately there is an Apple store close by (not my local as we are on holiday) so we went in to get it replaced. The store were in denial that there was a problem with the band but reluctantly replaced it.

Apple need to address this issue - but they probably won’t.

I just had a chat with Apple Support. My solo band broke after <4 months and is NOT covered by the limited warranty - you need Apple Care plus. The only stress the band had was getting on and off my wrist. I know that this forum is to users only. Users, know that Apple does occasionally sell poorly made products and does not back them up when they break.

All Apple accessories come with a 1-year warranty.

You should be able to get the band replaced for free from Apple.

If you want them to you will need to contact Apple: How to cancel a subscription from Apple - Apple Support

Why don't you call AppleCare and ask for Customer Service, write a letter to Apple headquarters, or send Feedback: https://www.apple.com/feedback/watch.html

Same problem – Apple will not replace it after it broke after 4 months! A terrible product that Apple doesn't stand behind!

same thing happened to me, apple wont replace as they consider it accidental damage, so frustrating