Sending a group email

I sent a group email and I got this response: -Apple-Mail=_B4D4E7EA-E223-45D1-8314-43E7010A6E16--


What does this mean and how do I correct?


Thanks

MacBook Pro 13″, macOS 11.4

Posted on Jul 15, 2021 11:20 AM

Reply
1 reply

Jul 16, 2021 9:19 AM in response to wavinyard

Hi wavinyard,


Welcome to the Apple Support Communities!


We are happy to help with the issue you are having with sending a group email. You might want to quit mail, and restart our MacBook and try again. If you have a second email address you can use, we recommend trying to send a group email using that mail account to see if that works.


Are you able to receive and send regular mail?


You also want to make sure your MacBook is up to date. Learn How to update the software on your Mac here.


If you still get the error after trying all these steps, you can try to Start up your Mac in safe mode and see if the same thing happens. 


You might also want to create a new user and test there as well. Learn how to Set up users, guests, and groups on Mac here. Let us know exactly what happens when trying each step. 


Good luck!

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Sending a group email

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