You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What shipping service does Apple use ?

I recent brought a custom Macbook Pro from Bestbuy i was able to custom the ram and get the core i9 but it got shipped and I got the tracking number and they said it is shipping right from Apple using pilot deliverys is this normal for Apple to do this ?

MacBook Pro 13″, macOS 10.15

Posted on Jul 16, 2021 2:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2021 3:13 PM

The delivery service and companies used varies by location, and within region

also across larger expanse, such as in the EU; or across a country or continent.


FedEx and UPS are main players in some western US areas. DHL had some

forwarding business, in areas where larger ones didn't go. 'Freight forward'

services under contract, may use option; or be shipped by space available.


..Smaller regional carriers may fill in; as they do for remote 'air mail' routes..

Tracking services, where they exist, should be able to show progress in route.


[I've had both FedEx and UPS set new Apple computers out in snow and -30°F.

in semi-remote Alaska. Unaccountable 'contract drivers' had company vehicles.]


Most newer Mac products would be considered 'built to order' since they have

integrated system-on-chip shared memory and storage capacities. So if these

are not in-stock at some authorized Apple reseller, they'd be shipped direct by

Apple from their regional warehouse. ~ Or direct from a point-of-assembly.

A detailed invoice may show the route new products take, from China, etc.


Because most who may reply here are not Apple representatives nor employees

we're kind of like you. We use our own Apple products, volunteer time & pay our

own utility bills; and are geographically diverse by location and language.


5 replies
Question marked as Top-ranking reply

Jul 16, 2021 3:13 PM in response to detour12

The delivery service and companies used varies by location, and within region

also across larger expanse, such as in the EU; or across a country or continent.


FedEx and UPS are main players in some western US areas. DHL had some

forwarding business, in areas where larger ones didn't go. 'Freight forward'

services under contract, may use option; or be shipped by space available.


..Smaller regional carriers may fill in; as they do for remote 'air mail' routes..

Tracking services, where they exist, should be able to show progress in route.


[I've had both FedEx and UPS set new Apple computers out in snow and -30°F.

in semi-remote Alaska. Unaccountable 'contract drivers' had company vehicles.]


Most newer Mac products would be considered 'built to order' since they have

integrated system-on-chip shared memory and storage capacities. So if these

are not in-stock at some authorized Apple reseller, they'd be shipped direct by

Apple from their regional warehouse. ~ Or direct from a point-of-assembly.

A detailed invoice may show the route new products take, from China, etc.


Because most who may reply here are not Apple representatives nor employees

we're kind of like you. We use our own Apple products, volunteer time & pay our

own utility bills; and are geographically diverse by location and language.


Jul 16, 2021 4:34 PM in response to leroydouglas

leroydouglas:

They (Pilot) are a lot like others; that they're part of:

"a trusted network of global partners in 190 countries,

Pilot can move your freight anywhere in the world. Pilot

Freight Services is a full-service global transp.."


Here, near the "air-crossroads-of-the-world" we see many.


Some move air cargo and only stop to re-fuel. After soviet

'Iron Curtain', direct routes w/big loads are more common.


Jul 16, 2021 4:22 PM in response to detour12

detour12 wrote:

I recent brought a custom Macbook Pro from Bestbuy i was able to custom the ram and get the core i9 but it got shipped and I got the tracking number and they said it is shipping right from Apple using pilot deliverys is this normal for Apple to do this ?



Track a Shipment | Our Technology | Pilot Freight Services


What shipping service does Apple use ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.