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First generation Apple TV 4K running tvOS 14.6 will not play the New Music Mix in Apple Music. I'm unable to even view the playlist contents, I just keep getting the spinning wheel of death. New Music Mix works fine on my iPhone and iPad Pro. I've rebooted Apple Tv via menu selection and using the simultaneous 2-button pushing method on the remote, neither resolved the problem.
Apple TV HD, tvOS 14
Hi shieldsmo,
Thank you for giving us the chance to assist you with your Apple TV 4K. You can count on us to do our best to assist you or get you pointed in the right direction.
We understand that you are experiencing issues playing New Music Mix on your Apple TV 4K.
Have you had the chance to restart your device?
The article below may help. Restart Apple TV
Take care!
Hi shieldsmo,
Thank you for giving us the chance to assist you with your Apple TV 4K. You can count on us to do our best to assist you or get you pointed in the right direction.
We understand that you are experiencing issues playing New Music Mix on your Apple TV 4K.
Have you had the chance to restart your device?
The article below may help. Restart Apple TV
Take care!
New Music Mix not working on Apple TV
