Apple ID
I’m locked out of my iPhone due to Apple ID changed. How do I get back in? Nothing I try works.
Question marked as
Top-ranking reply
You need the Apple ID and password that was used when the phone was originally set up.
If necessary, if you are the original owner, contact Apple. Apple can remove the ID if provided the required paperwork to include the original purchase receipt with the serial number on it.
Request additional support for unlocking your device
You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.