This item is no longer available

Question

This item is no longer available

I keep getting a pop up warning saying This item is no longer available. My phone has also been redownloading apps that I have deleted as well as redownloading updates that I had already downloaded. I have tried signing out and signing back in to the App Store (as well as forcing the phone off), I have also tried signing out of the App Store and leaving it signed out, none of which worked. Apple community responses to this question on Mac OS seem to say that its related to the Apple ID not matching the one originally used but I only have one Apple ID and its the one I’m currently logged in with. The phone is an up to date Apple SE 2020 running iOS 14.6.

iPhone SE, iOS 14

Posted on Jul 17, 2021 9:23 PM

Reply

Answer 1

muguy

Level 10

91,184 points

Jul 17, 2021 9:38 PM in response to Keika Firedancer

Yes. When you backup to iCloud your apps aren't backed up completely, just a reference to the app. Then, when you restore, the system tries to download the apps from the App Store. Over time, a number of those become unavailable and therefore can no longer be downloaded. See, what gets backed up to the cloud: https://support.apple.com/en-us/HT207428

If you complete a full backup to your computer, everything gets backed up so you can restore your phone exactly as is.

Reply

Answer 2

ckuan

Level 10

120,914 points

Jul 17, 2021 9:28 PM in response to Keika Firedancer

Check one of your app(s) is/are deprecated.

Try on iPhone do a backup/restore using your Mac,

Reply

Answer 3

Jul 17, 2021 9:34 PM in response to ckuan

Check one of your app(s) is/are deprecated.

>> I’m not sure how to do this

Try on iPhone do a backup/restore using your Mac,

>> I normally back up my iPhone to the cloud, not to my Mac, would that make a difference? Or do you just mean to restore to the most recent backup? It has been doing it for a few days now

Reply

Answer 4

Jul 18, 2021 12:45 AM in response to muguy

It seemed like the iCloud backup would be more effective at removing deprecated apps so I wiped the phone and restored from backup. So far it has asked me to update 6 apps which it had previously downloaded updates for (and which I think should have downloaded the most up to date version from the App Store post-reset?) which it was also doing before, though I haven’t yet seen the popup. If I don’t see it in the next couple of days I will consider the critical issue resolved and hope it gets fixed in the next iOS.

Reply

Answer 5

Jul 23, 2021 8:23 PM in response to muguy

This seems to have done the trick! I haven’t had the popup or had apps download multiple times since I wiped the phone and restored from backup. Thank you so much!

Reply

This item is no longer available

Similar questions