You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook

why does my macbook often die suddenly? is there a serious problem?

MacBook Air 13″, macOS 11.4

Posted on Jul 18, 2021 8:36 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2021 11:06 PM

yayarivia Said:

"Macbook: why does my macbook often die suddenly? is there a serious problem?"

-------


Troubleshoot Power:

A. Possible Reasons:

  • Did you install an update?
  • Have you had battery issues before?
  • Has this Mac been serviced recently?
  • What were you working on when this happened?


B. Try a New Charger:

If it is charing from an external device, then use a new charger:


C. A Few Links to Refer to Power:




2 replies
Question marked as Top-ranking reply

Jul 18, 2021 11:06 PM in response to yayarivia

yayarivia Said:

"Macbook: why does my macbook often die suddenly? is there a serious problem?"

-------


Troubleshoot Power:

A. Possible Reasons:

  • Did you install an update?
  • Have you had battery issues before?
  • Has this Mac been serviced recently?
  • What were you working on when this happened?


B. Try a New Charger:

If it is charing from an external device, then use a new charger:


C. A Few Links to Refer to Power:




Jul 18, 2021 10:58 PM in response to yayarivia

You can try the basic troubleshooting techniques, one at a time, to see whether that resolves the issue. If not then you will need to have your MacBook Air examined for hardware troubleshooting at the Apple Store or at an Authorized Service Center near you.

  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.

Macbook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.