Erase passcode

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Level 1

4 points

Erase passcode

I need to erase my passcode to get into my phone. My screen is cracked and i cannot use the letters 123. my FaceID also does not work

iPhone XS, iOS 14

Posted on Jul 18, 2021 11:53 AM

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Answer 1

ChrisJ4203

Level 10

236,297 points

Jul 18, 2021 12:04 PM in response to morganblee

See this for an iPhone you need to remove the passcode for. If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

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Answer 2

Demo

Level 10

166,747 points

Jul 18, 2021 12:08 PM in response to morganblee

If the instructions in here will not work for you or if you need to trust the computer, which requires having a functional screen on the phone, you will not be able to erase the device. You will have to get help from Apple.

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

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Erase passcode

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